Technology Services: Unified Communications

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UNIFIED COMMUNICATIONS

 Improve your customer communications experience.
Experience immediate cost savings and a state-of-the-art phone system.

We listen to your business challenges and match your needs with proven technologies.

 

WHY CHOOSE UNIFIED COMMUNICATIONS?

  • Immediate cost savings
  • Improved customer contact experience
  • Enhanced mobile and remote user experience
  • Efficient collaboration
  • Flexible and scalable to meet your needs
  • Business continuity and security
  • IT staff can prioritize other business needs
  • Faster problem solving with expert tech support
  • Faster third-party integrations

CARRIER SERVICES

BROADBAND INTERNET

All broadband networks are not created equal. Each carrier displays unique strengths and weaknesses depending where you’re located; we’ll match your needs to the best local service options.

METRO ETHERNET

All broadband networks are not created equal. Each carrier displays unique strengths and weaknesses depending where you’re located; we’ll match your needs to the best local service options.

WAN NETWORKS

Wide area networks (WANs) empower remote stakeholders to communicate and collaborate securely under one network, as if located within the same four walls.

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MPLS

MPLS enhances bandwidth use, reduces network congestion and offers you an overall better user experience.  If your business wants more from its current network, MPLS is the technology to employ.

VPN

With VPN, your business can operate between regional offices and remote/roaming users as if directly connected to your private network. We can help.

SD WAN

The SD-WAN movement moves more of the network control into the cloud using a software defined network approach. SD-Wan offer clients cost reduction, bandwidth management, network flexibility, and centralized management.

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VOICE TRUNKING

  • SIP Trunking  – Some organizations have already made huge investments in legacy PBX phone systems. But they still want the benefits that come through converging all local and long distance phones systems and broadband Internet services onto one line.  SIP Trunking allows businesses to reap VoIP-like benefits with legacy systems, without investing in new infrastructure. Using SIP, you can consolidate all your communication systems, including data and voice into one bill and a single point of contact.

     

  • PRI (Primary Rate Interface) –  refers to a T-1 ISDN trunk that provides telephone service to a POX.  A PRI T-1 supports 24 channels including 23 B channels (Bearer Channel) that supports telephone calls. The D channel (Data or Delta) channel runs at 64 Kbps is used for all signaling and control purposes.

CLOUD & VOIP SERVICES

OLD EQUIPMENT?

Do you have problems with old, obsolete business phone systems?

GET THE SOLUTION

Yealink T48S

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Read full specs about this product here.

Yealink CP960

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Read full specs about this product here.

Yealink T56A

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Read full specs about this product here.

HOSTED PBX

VOIP - Your Phone System in the Cloud

A VoIP phone system (PBX) transforms a voice call into a digital signal. VoIP sends it the call over the Internet.

A cloud-based phone system that combines enterprise-grade PBX hardware functionality with a full suite of Unified Communications features and Public Telephone Network Connectivity.

Your Hosted PBX is powered by the cloud architecture which requires absolutely no on-site equipment to run.  It leverages multi-tenancy and redundant data centers for faster upgrades, greater scalability, and higher reliability.

Hosted PBX has the highest customer satisfaction scores in the industry.  Every Hosted PBX solution includes unlimited 24/7/365 access to service and support teams for every user on the account – no additional contracts or fees apply.

SIMPLE
  • Single per-seat price includes connectivity and 80+ Unified Communications features.
  • Hosted PBX includes Web-based administrator portal.
  • Includes a Dial Plan editor.
RELIABLE
  • Multiple datacenters
  • Industry leading 99.9% availability
  • True-cloud architecture
CUSTOMER FOCUSED
  • 24/7/365 service and support
VOICE APPLICATIONS
  • Mobility – IOS and Android OS softphone application that allows you to bring your business number – talk and text – to any device, anywhere.
  • Web – Web-based softphone application that eliminates the need for a desktop handset. Features full system functionality, business SMS, and presence awareness.
  • Connect PRO BUNDLE – Add the industry’s best video conferencing tool  – add a GoToMeeting PRO license to any seat.
  • Business Continuity – Monitor voice network in real time.  Deliver emergency failover and preserve station-to-station dialing even during an Internet outage.
  • Contact Center with Call Analytics – Gain valuable insights into customer voice communications.  Implement a light contact center solution to meet business needs at a fraction of the cost.
SD-WAN
  • Guarantee enterprise grade features, quality of service, and security for all your customers’ locations using less expensive broadband connections.

For your free consultation, call 866.240.0035 or fill out the form below